SHIPPING & RETURNS

 

DUE TO NEW SAFETY PRECAUTIONS, PLEASE ALLOW 5-7 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED AND SHIPPED.
 
PROCESSING AND SHIPPING TIMES MAY INCREASE DURING HOLIDAYS AND OTHER PEAK SEASONS.
 
ONCE AN ORDER HAS BEEN SHIPPED, AN EMAIL WILL BE SENT TO THE EMAIL ADDRESS PROVIDED ON THE ORDER WITH YOUR SHIPMENT'S TRACKING INFORMATION. CUSTOMERS ARE RESPONSIBLE FOR MONITORING THE DELIVERY OF THEIR SHIPMENT ONCE AN ORDER HAS LEFT OUR WAREHOUSE.
 
PLEASE NOTE THAT ONCE AN ORDER IS PLACED IT CANNOT BE CANCELLED OR CHANGED. WE CANNOT CHANGE THE SHIPPING ADDRESS OR THE SHIPPING METHOD SELECTED.
 
 
U.S. SHIPPING OPTIONS AND COSTS
 
 
TEVIK  STANDARD GROUND SHIPPING FOR ALL FULL PRICE MAINLINE ORDERS SHIPPING WITHIN THE UNITED STATES.  ORDERS ARE SENT VIA INFO@TEVIKCLOTHING.COM AND TAKE 4-7 BUSINESS DAYS TO ARRIVE ONCE YOUR ORDER LEAVES OUR DISTRIBUTION CENTER IN BALTIMORE, MD.
​
 
DUE TO COVID-19 STAFFING PRECAUTIONS, WE DO NOT HAVE EXPEDITED SHIPPING AVAILABLE AT THIS TIME.
 
FOR DELIVERIES TO ALASKA, HAWAII AND PUERTO RICO, YOUR ORDER WILL BE AUTOMATICALLY UPGRADED TO AIR DELIVERY AT CHECKOUT.
 
WE ARE UNABLE TO COMBINE SEPARATE ORDERS INTO A SINGLE SHIPMENT.
 
WE DO NOT SHIP TO PO BOXES.
 
 
INTERNATIONAL SHIPPING OPTIONS AND COSTS
 
INTERNATIONAL SHIPPING RATES VARY.  DURING CHECKOUT WE CALCULATE SHIPPING COSTS BASED ON YOUR LOCATION AND ESTIMATED WEIGHT OF YOUR PACKAGE.
 
 
IF YOUR PACKAGE CANNOT BE DELIVERED TO THE GIVEN SHIPPING ADDRESS DUE TO INCORRECT SHIPPING ADDRESS AND/OR PHONE NUMBER, THE PACKAGE WILL BE RETURNED TO THE SENDER (TEVIK) AT THE CUSTOMER’S EXPENSE. 
 
IF THE RECEIVER IS ABSENT UPON ALL DELIVERY ATTEMPTS, YOUR PACKAGE WILL BE HELD AT A LOCAL FEDEX CENTER FOR PICK UP.  IF THE CUSTOMER FAILS TO PICK UP THE PACKAGE FOR ANY REASON, THE PACKAGE WILL BE RETURNED TO THE SENDER (TEVIK) AT THE CUSTOMER’S EXPENSE.
 
FOR INTERNATIONAL CUSTOMERS, IF YOU REFUSE RECEIPT OF YOUR PACKAGE, THE PACKAGE WILL BE RETURNED TO THE SENDER (TEVIK) AT YOUR EXPENSE. THE EXPENSE INCLUDES SHIPPING COSTS AND ANY DUTY AND TAX THE PACKAGE MAY HAVE INCURRED; THIS AMOUNT WILL BE DEDUCTED FROM THE TOTAL OF THE AMOUNT TO BE REFUNDED.
 
PACKAGES WILL BE HELD AT CUSTOMS FOR 30 DAYS, AFTER WHICH IT WILL BE DEEMED ABANDONED. CUSTOMERS WHO HAVE ABANDONED A PACKAGE WILL FORFEIT THE RIGHT TO AN EXCHANGE OR REFUND FOR THEIR ORDER.

DAMAGED/OPENED PACKAGE

IF YOU RECEIVE YOUR PACKAGE, AND IT IS DAMAGED AND/OR OPENED, PLEASE TAKE A PHOTO OF THE DAMAGE BEFORE CHECKING THE CONTENTS INSIDE. PLEASE SUBMIT A CLAIM VIA THE COURIER USED TO SHIP YOUR ORDER. PLEASE ALSO CONTACT US AT SHOP@TEVIKCLOTHING.COM

 

SALE AND CLEARANCE MERCHANDISE

WE CANNOT ACCEPT RETURNS OR EXCHANGES ON ANY MERCHANDISE WITH PRICES ENDING IN $.99 AS THESE PRODUCTS ARE FINAL SALE CLEARANCE ITEMS.

REFUND POLICY

WE AT TEVIK DO NOT ACCEPT WORN RETURNS, OR RETURNS AFTER 14 DAYS OF RECEIVING THE ORDER.

REFUNDS OR EXCHANGES FOR RETURNS WILL BE PROCESSED UPON THE ARRIVAL TO OUR FACILITY. UPON RETURN YOUR ITEM WILL BE INSPECTED, AND EXCHANGES CREDITS OR REFUNDS WILL BE ISSUED FOR THE ORIGINAL PURCHASE PRICE TO THE ORIGINAL FORM OF PAYMENT. PLEASE ALLOW 2-3 WEEKS FOR YOUR REFUND OR EXCHANGE TO PROCESS. REFUNDS WILL BE ISSUED IN FORM OF A GIFT CARD OR PROCESSED BACK TO THE ORIGINAL PAYMENT METHOD.

PRICE ADJUSTMENTS

TEVIK CLOTHING DOES NOT HONOR PRICE ADJUSTMENTS ON ITEMS PURCHASED PRIOR TO ANY SALE OR MARKDOWN.